Help / FAQ
If you can't find any answer about your problem/question here, you can create a ticket here :
Open a Ticket
You can also contact us directly at :
Requirements for server to be submitted / to appear online
- We only support PC server. XBOX and PS4 servers are not supported.
- Your server needs to be online to be accepted and you need to provide a valid IP address or hostname
- Your server needs to accept UDP connections on your server port (by default 7777)
- Your server needs to accept UDP connections on your query port (by default 27015)
Your score is based on the following values:
- Server uptime
- Achievements bonus
Votes are reset every month. Vote are limited to one per server per IP address (Internet Protocol) per day.
Your server is checked every 5 minutes and we keep track of your server status for 20 days. Your server uptime is based on the tracked values.
Is "ARK-Servers.net" affiliated with ARK?
ARK-Servers.net is not affiliated with ARK. If you have a problem with the game, please ask for support on the official website of ARK: https://playark.com/